Make sure these requirements are set in your computer or device for a successful connection:
- Recommended browsers: Chrome for computers, androids, and MacBooks; and Safari for iPhone/iPads.
- For video consultation, have a webcam or video-enabled mobile device and a high-speed Internet connection.
If this doesn’t help or solve your problems you can contact us at firstname.lastname@example.org. Please attach as much details and screenshots as possible so we can assess better your situation.