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  1. Health Karma Support Center
  2. Technical Issues

Technical Issues

Connectivity Issues

  • I can not access a service
  • I have a consultation coming and my video connection is not working
  • I’m having problems with the web platform or video connection
  • My Virtual Care Portal is not loading
  • I did not receive any emails from Health Karma
  • I did not receive any phone call from Health Karma
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Account Issues

  • How do I change my email address?
  • I forgot my password. How do I recover it?
  • Can I change my password?
  • I lost the link to log into my Health Karma portal
  • How do I update my profile information?
  • How can I update my credit card?
Health Karma Support Center
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