My Membership

Getting Started

• How to get started with my Membership?
• How can I request a consultation for my children?
• How can I add my family members and dependents?
• Can I get a copy of my virtual medical records?
• How do I get help?
• What happens when my dependent turns 18?

My Appointments

• How can I request a virtual consultation or schedule an appointment?
• Can I cancel my appointment?
• What if I'm late to my appointment?
• What happens if I miss my appointment?
• What location should I put when requesting a virtual medical visit?

Health KarmaRx

• What is Health Karma Rx?
• How do the Health Karma Rx Coupons work?
• How much will I save with a Health Karma Rx Coupon?
• Do all pharmacies accept Health KarmaRx Coupons?
• Do I have to print the Health Karma Rx coupon?
• Do I have to fill my prescription at the pharmacy the same day I get my coupon?

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Discount Programs

• What Discount Programs are available through my Health Karma membership?
• How does the Pet drug savings work?
• How does the Dental discount program work?
• How does the Vision discount program work?
• How does the Hearing discount program work?
• How does the discount program for Vitamins & Supplements work?

Billing / Subscriptions

• Does my insurance cover Health Karma Virtual Care?
• Can I cancel my plan if I change my mind?
• Can I upgrade or downgrade to a different plan? 
• How does auto renewal of my subscription work?